[ that's ... it's hard to grasp, given the fact he doesn't know the intimate details of their situation, but he can try. ]

...Sometimes people do things and it's hard to understand.

[ hm. ]

You don't know what they were thinking at the time, or what the other factors were in their decision. You just have to decide if you want to believe them if they say they did the right thing.

[ "having faith" in people. ]